Returns & Refunds Policy

One Biological Beauty goods are guaranteed to satisfy customer expectations.

Returns to One Biological Beauty must be made within 30 days of delivery, in a saleable condition, unopened, unused, in original packaging. Shipping costs are not refundable for change of mind returns.

At One Biological Beauty, we believe in Keeping It Simple (KIS) when it comes to our guarantee. Love OBB or receive a 100% Refund, Exchange, or Credit within 30 days of the delivery date.

If you’re not completely satisfied with your purchase, we’d love to know why. Your feedback is invaluable in helping us improve our products and customer service. We’ll ask for your permission to follow up with some questions to ensure we’re meeting your expectations.

Your happiness is our top priority!

Note: We comply with Australian Consumer Law. If the product is faulty or defective on arrival, we’ll offer a full replacement or refund, including postage/shipping.

Payment Terms

Payment is taken at the time of placing an order via the One Biological Beauty website
through a secure payment gateway.

Coupon Codes

One Biological Beauty may give customers a coupon code for a credit or product. These
coupons are valid for 6 months after the date of issue.

Product Modification

One Biological Beauty products cannot be modified in any way for resale or distribution.resale or distribution.

Supply Termination

One Biological Beauty reserves the right to immediately discontinue supplying/selling to any
customer without reason.

Copyright and Intellectual Material

All One Biological Beauty product images and product copy are subject to copyright and are
the property of One Biological Beauty.

Amendments

These terms and conditions may be amended or replaced from time to time by One Biological Beauty.

Agreement and Acknowledgement

By placing an order using the One Biological Beauty website, the customer acknowledges and agrees to the terms and conditions set out by One Biological Beauty.